Genuine leather, though treated, is still made from a natural material and generally behaves like one. It is breathable, flexible and generally quite malleable. Faux-leather on the other hand has the tendency to be quite rigid, and because it is a synthetic material it does not have the same natural ‘give’ that real leather offers. One of the major differences between the two with regards to comfort is that where real leather will soften over time, plastic-based man-made leather will not.
You can choose the same size as the shoes that you usually wear in most of our shoes. But there will be some design that we recommend you to plus 1 size bigger. Those are the pointed-toe shape and the elastic ballerina (Middleton). Please see the size recommendation in the detail of each item.
You don’t have to plus size. In the fact that mostly of wide feet people have to plus size in every brands. That means there is no need to plus on top of that.
We recommend you to choose Katy or Nicole ballerinas.
Yes they will.
We will repair shoes that occur from a manufacturing defect without charge. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
Store your leather shoes in an airy, cool, dry place. Always keep shoes away from direct heat to prevent the leather from drying out. Leather should always dry naturally.
Try to brush your leather down with a damp cloth at least once a week in order to avoid deep cleaning later on, which is much more difficult. Do not use any soaps or cleansers. These types of chemicals can remove the natural oils in the leather used to preserve the material. Chemical soaps will cause the leather to dry out, crack, and begin to deteriorate. Please stick with water.
If you have a leather shoes are forced to drive in the rain you may have to live with it being wet for a little while. You shouldn’t put your leather shoes by a fire, out in the sun, or near a heater to dry it off like you would with cotton or cloth. Dry your leather shoes in room temperature by letting it sit. Drying leather quickly will change its chemical structure, causing it to become brittle and crack.
The insoles can be taken out in most of our shoes. We recommend customers to take them out once a week to clean with damp cloth.
Nevertheless, we have insole sold which cost 400 THB a pair. To purchase insole, please line : @minimalist
For custom-made service, we will accept an order at least 10 pairs per design. The design will have to base on the design that we have but customers can change the material to match your need.
Yes, you can. There are 3 ways of paying by credit card.
- Via our website. www.minimalist.co.th.
- Via our Facebook page. Click => http://m.me/minimalistshoes
- At our store.
No, there aren’t
Yes you can. Paying by installments can be applied with TMB and KBANK credit card when purchasing at least 1000 THB at the showroom with 0% interest for 3 months.
Bangkok Metropolitan Region, we use delivery service from Alpha fast company which will take only 1-2 days.
Other provinces, we use delivery service from Thailand post via Alpha fast company which will takes 2-4 days.
We use DHL express to delivery to oversea. DHL Express guaranteed 3 days delivery worldwide. Once we have booked DHL to pick up your parcel at our company. Tracking number will be sent to your email. So you will be able to track your orders through the DHL website.
Since our company closes every Monday. So delivery man will come to pick up parcels every Tuesday to Saturday.
Sorry, sale items cannot be exchanged or returned.
Sorry, we don’t have refund policy at the moment but you can exchange the design, size and color within 15 days after you receive your parcel.
Free delivery for the returned items are offered to you for free. The cost of the return shipping to our company will be customer’s responsibility. There will be 100 THB fee if you want to exchange for the second time.